Privacy Policy

Privacy Policy

Order Changes / Cancellations

To serve you better, SISTARUSA.COM will begin to process your order immediately after you. Because our system processes orders immediately, we are unable to change or cancel an order once it is submitted.  

Privacy Policy

This privacy policy sets out how SISTARUSA.COM uses and protects any information that you give SISTARUSA.COM when you use this website. SISTARUSA.COM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SISTARUSA.COM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We use this collected information to do things like:
Process your online orders.
Open an online account at your request.
Personalize your online experience with content and offers that are tailored to your interests.
Provide Customer Care, whether it's responding to a request or following up on an order.
Include you in surveys and contests.
Facilitate networks of online social activity centered on our products and services.
Manage and develop Bath & Body Works' business and operations.
Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment.
Market our products and services (for instance, we may add you to our email or mailing list when you make an online purchase).
In addition, Customer Conversations or Stories are available on the Website and may be available on other online channels where this policy is displayed or linked. These features enable you to post your content, such as comments, product reviews, images, audio and similar content. If your content complies with our rules and terms of use, any portion of it may be published on our Web site(s), and in our stores, emails, online marketing, mobile sites, SISTARUSA.COM social media pages, microsites, mailers, and other media. This published content could identify details concerning you.

Internal record keeping

We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.  

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@sistarusa.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.